Privacy Policy

Privacy Policy

At Loki Casino, we respect your privacy and are committed to protecting it. This Privacy Policy outlines how we collect, use, store, and share personal information collected from our users.

Collection of Personal Information

We may collect personal information about you when:

• You register for an account with us;
• You provide customer service or support;
• You participate in marketing activities, sweepstakes, contests, surveys or promotions on the Website;
• We receive your payment method data to facilitate transactions;
• Your web browser provides certain information about itself.

We may also collect non-personal identification information when you interact with our site. This includes:

• Browser type and version
• Operating system used (including device details)
• Screen resolution settings
• Language preference

Use of Personal Information

Your personal data is collected and processed in accordance with applicable laws, including the EU General Data Protection Regulation 2016/679 ("GDPR") and the Australian Privacy Act 1988.

We use your information for various purposes:

• To provide you with access to our website and services
• To personalize your user experience when browsing on our website
• To provide customer service or support
• For marketing, advertising and promotional activities (including targeted promotions)
• To administer our website including troubleshooting, data analysis and maintenance

Sharing of Personal Information

We may share personal information with:

• Our subsidiaries and affiliates for legitimate business purposes
• Third-party payment providers to process payments securely
• Authorized third-parties such as fraud detection agencies or credit reporting agencies
• Government agencies in accordance with applicable laws

We do not sell, trade or transfer your personal data to any external parties except those described above.

Cookies

Our website uses cookies to improve user experience. Cookies are small text files placed on a device's browser and used for storing certain information related to preferences and tracking site performance.

If you visit our site, you may receive one or more cookies:

• Session ID cookies to track your session
• Functional cookies to remember previous interactions (e.g., language selection)
• Performance cookies to monitor website traffic

Security

We implement industry-standard technical security measures to protect personal data. This includes the use of encryption technologies like Secure Sockets Layer (SSL)/Transport Layer Security (TLS) protocol for secure payment processing, and strong authentication techniques.

Right to Access Personal Data

You have a right to access your personal information held by us:

• Upon request, we will provide you with the relevant personal data that is being processed
• You can update or correct any inaccuracies in your account details

Please note that access may be limited if such disclosure would compromise law enforcement or security.

Data Retention

We retain your personal data for a reasonable period of time to fulfill business purposes. When there's no longer a legitimate reason to keep the information, we remove it from our systems securely and confidentially in compliance with regulatory requirements.

Children’s Online Safety

Our site is not intended for children under 18 years old.

If you are a parent or guardian who believes that your child has provided us with personal data without consent, please contact us so that we can take reasonable steps to delete this information.

Contact Us

To exercise any rights mentioned in this policy, send an email with the following details:

• Name
• Address
• Contact Information (email and/or phone)
• Request for access/correction/deletion

Email: [email protected]

We respond to all inquiries within a reasonable timeframe.